Press the Star (*) button on your Roku remote while content is playing, then select 'Sound settings' or 'Advanced sound settings' to adjust individual audio options without removing any apps. If the remote shortcut doesn't work, you can achieve a similar result by manually changing the audio output to 'Stereo' and disabling volume modes.
The secret Roku audio reset menu
This resets all sound and display settings without removing any apps. You must enter each press deliberately. Do not hold buttons. Do not pause longer than two seconds between presses. If entered correctly, you will see a brief menu with audio and video setting options. Select this option. It allows you to adjust audio output and display settings like brightness and color space individually. No apps are deleted. This is the fastest way to clear a stuck digital audio format or to revert sound mode changes you made accidentally. If you have been troubleshooting why there is no sound on your Roku TV after a firmware update, use this sequence now. It often restores audio without needing to reinstall anything.
When the shortcut fails
The key combination may not work on older Roku models, Roku TVs using a universal remote, or any Roku paired with the Roku mobile app remote. In those cases, use the manual fallback method. Navigate to Settings > Audio. Set the audio output to a stereo or PCM option if available. Then disable any volume modes. Set "Volume leveling" to Off. Disable "Night mode" or "Speech clarity." Turn off "Auto volume adjustment" if present. On Roku TVs, also check the audio mode settings available through the Star (*) button menu during content playback. Ensure it is not forced to "Dolby Digital" or "DTS." This manual process forces the Roku to stop negotiating a surround or compressed audio format that your TV or soundbar cannot handle. If you are dealing with Logitech speaker volume issues where the sound drops suddenly, force stereo output now. This often stabilizes the volume control. For users who have tried everything to get the sound back on a tablet when casting to a Roku, perform this manual reset. It clears the audio path for all inputs, not just streaming channels.
What this does not fix
Adjusting audio and video settings manually only changes the Roku's own audio output configuration and display calibration. It will not repair a physically broken HDMI port, a failed audio chip, or a damaged speaker. It also cannot resolve HDMI handshake issues caused by a faulty cable. For that, you must power-cycle both devices or replace the cable. Additionally, individual streaming channels each have their own internal audio settings. This reset does not touch those. If you hear no audio on only one specific channel, check that channel's own audio options directly. Finally, if you are troubleshooting a secondary device and have searched for why your LG smart TV is not playing sound from the Roku, stop and check the LG TV's own audio processing settings separately. This reset is a powerful first step. It is not a cure for hardware failure or per-app configuration.
This hidden menu sequence is the only true one-step reset that leaves all your channels, logins, and preferences intact, so you avoid the hassle of re-authenticating every streaming service. If you find that this reset does not resolve the issue of no sound on your TV or speakers, you may need to explore other potential causes.
