This manual check is the most direct way to update Paramount Plus on LG Smart TV when the app is crashing, freezing, or missing new features.
Why you may need to update Paramount Plus on LG Smart TV
LG Smart TVs are designed to automatically check for and install the latest versions of apps, including Paramount Plus. Under normal circumstances, you don't need to do anything. You may need to manually update the app if you are experiencing problems such as the app crashing, freezing, or failing to load new content. A manual update can also be necessary if you want to access a newly released feature that hasn't been pushed to your TV yet. Before proceeding, it is critical to know that Paramount Plus supports LG Smart TVs from model year 2018 and newer, running webOS 4.0 or later. If your TV is older than 2018, it cannot run the Paramount Plus app at all.
Check your LG TV model year and webOS version first
Before you attempt any update, confirm that your TV is eligible. Here is how to find the model year and webOS version:
- Press the 'Settings' button on your remote (the gear icon).
- Select 'All Settings' or 'General'.
- Navigate to 'About This TV' or 'TV Information'.
- Look for 'webOS version' and 'Model Name'.
These models are not supported by Paramount Plus and cannot be updated to run the app. If you are unsure, you can check Paramount Plus's official device list for confirmation.
How to manually update the Paramount Plus app
This is the primary method to force an update. Follow these steps:
- Press the 'Home' button on your remote to go to the home screen.
- Open the 'LG Content Store'.
- Select the 'Apps' tab.
- Click on 'My Apps' (this shows all installed apps).
- Find the Paramount Plus app. If an update is available, you will see an 'Update' button next to the app name.
- Click 'Update' and wait for the download and installation to complete.
This method may also trigger an update for the app if one is pending.
Power cycle your LG TV to force an update
If you do not see an 'Update' button, a power cycle can force a stuck auto-update to complete. This is a verified method from Paramount Plus support. Here is how:
- Turn off your LG TV using the remote or the power button on the TV.
- Unplug the power cord from the wall outlet or the back of the TV.
- Wait for 30 to 60 seconds.
- Plug the power cord back in.
- Turn the TV on and check the Paramount Plus app again. The update should now be applied.
Troubleshooting: App still won't update or work
If the app still will not update or function correctly after the steps above, try these solutions in order:
- Check your internet connection. A weak or unstable connection can prevent updates from downloading. Run a network test in your TV's settings to confirm.
- Clear the app cache. To clear the cache on your LG smart TV, go to 'Settings', then 'Apps' or 'Manage Apps', select Paramount Plus, and choose 'Clear Cache'. This removes temporary files that may be causing conflicts.
- Uninstall and reinstall the app. This is often the most effective fix. Then, search for Paramount Plus in the store and install it fresh. This will also let you add Paramount Plus on your LG smart TV if it was previously removed.
- Update your LG TV firmware. As a final step, check for a system software update. Go to 'Settings', 'All Settings', 'General', 'About This TV', and select 'Check for Updates'. Install any available firmware updates, as they can resolve underlying compatibility issues.
If none of these steps work, contact Paramount Plus customer support or LG support for further assistance. They can help you get Paramount Plus on your smart TV if the app remains unavailable or broken.
