How To Recover A Deleted Email In Outlook



Welcome to our guide on how to recover a deleted email in Outlook. We’ve all been there – that sinking feeling when you accidentally delete an important email or discover that an email you need has mysteriously disappeared. Fortunately, Outlook provides several methods to help you recover deleted emails and prevent the loss of valuable information.

Whether you accidentally clicked the delete button, emptied your Deleted Items folder, or your emails were deleted due to a system error, don’t panic just yet. With the right steps and a little bit of patience, you can often retrieve those lost emails and restore them to their rightful place in your inbox.

In this guide, we’ll walk you through different techniques to recover deleted emails in Outlook. From checking the Deleted Items folder to using the “Recover Deleted Items” tool and restoring from backup, we’ve got you covered. And if all else fails, we’ll also provide tips on how to reach out to Microsoft support for further assistance.

But before we delve into the methods of email recovery, it’s important to understand why emails may get deleted in the first place. Whether it’s accidental deletion, system errors, or even intentional actions, knowing the reasons behind email deletions can help you take preventive measures to avoid such mishaps in the future.


Reasons for Deleted Emails

There are several reasons why emails may get deleted in Outlook. Understanding these reasons can help you identify the cause and prevent future deletions. Some common reasons for deleted emails include:

  1. Accidental Deletion: The most common reason for deleted emails is simply human error. It’s all too easy to accidentally click the delete button while multitasking or managing a cluttered inbox. In some cases, emails may also be mistakenly marked as spam and automatically deleted.
  2. Emptying the Deleted Items Folder: When you delete an email in Outlook, it usually moves to the Deleted Items folder. If you empty this folder, either manually or through automated settings, the emails will be permanently deleted. This action is often irreversible, so it’s important to be cautious.
  3. Expired Retention Period: Outlook has a default retention period for deleted items, after which they are permanently removed from the server or mailbox. If a deleted email surpasses this retention period, it becomes difficult or even impossible to recover.
  4. Compacted PST/OST Files: Outlook users who have their emails stored in PST (Personal Storage Table) or OST (Offline Storage Table) files may encounter issues with file corruption or data loss during the file compaction process. This can lead to deleted emails or missing data.
  5. Syncing Issues: If you have multiple devices connected to your Outlook account, syncing issues can occur. This may result in emails being deleted from one device but not others, leading to confusion and potential data loss.
  6. System Errors or Software Glitches: Occasionally, software glitches or system errors within Outlook can cause emails to be deleted unexpectedly. These issues can range from technical hiccups during synchronization to more serious software bugs.

Now that we’ve explored some common reasons behind deleted emails, let’s move on to the next sections and learn how to recover those deleted emails in Outlook.


Check Deleted Items Folder

Before panicking about a deleted email, the first place to check is the Deleted Items folder in Outlook. When you delete an email, it is typically moved to this folder, allowing for easy recovery. Follow these steps to check the Deleted Items folder:

  1. Open Outlook and navigate to the folder list on the left side of the screen.
  2. Scroll down and look for the “Deleted Items” folder. Click on it to open.
  3. In the Deleted Items folder, you will find a list of all the recently deleted emails. You can sort them by date, sender, or subject to locate the specific email you’re trying to recover.
  4. Once you find the deleted email you want to recover, right-click on it and select “Move.” Choose the desired destination folder to move the email back into your inbox or another folder.

If you’ve found the deleted email in the Deleted Items folder, congratulations! You have successfully recovered it. However, if the email is not there or if you have already emptied the Deleted Items folder, don’t worry. There are still other methods to try for email recovery, which we will discuss in the next sections.

Remember, the Deleted Items folder can store a significant number of deleted emails, so it’s worth checking it periodically to ensure you don’t accidentally discard important messages. Also, it’s a good practice to keep your inbox organized by regularly moving unnecessary emails to the Deleted Items folder and emptying it when appropriate.


Recover Deleted Emails from the Recoverable Items Folder

If you couldn’t find the deleted email in the Deleted Items folder, there’s still hope. Outlook has a hidden folder called “Recoverable Items” where deleted items are temporarily stored. Follow these steps to recover deleted emails from the Recoverable Items folder:

  1. In Outlook, go to the folder list and click on the “Deleted Items” folder.
  2. Click on the “Folder” tab in the Outlook ribbon at the top of the screen.
  3. Click on the “Recover Deleted Items” option in the toolbar. This will open a new window.
  4. In the “Recover Deleted Items” window, you will see a list of all the deleted items that are still recoverable. You can use the search bar or apply filters to narrow down the list and find the specific email you want to recover.
  5. Select the email you want to recover by clicking on it. You can select multiple emails by holding down the Ctrl key while clicking.
  6. Once you have selected the emails you want to recover, click on the “Recover Selected Items” button at the top of the window.
  7. The selected emails will be moved back to their original location (if possible) or to the Deleted Items folder. You can then move them to the desired folder in your inbox.

It’s important to note that the items in the Recoverable Items folder have a limited retention period before they are permanently deleted. This period varies depending on your Outlook settings and configuration. Therefore, it’s recommended to check the Recoverable Items folder as soon as possible if you need to recover deleted emails.

If you still can’t find the deleted email in the Recoverable Items folder or if the retention period has expired, don’t worry. There are additional methods available for email recovery, which we will explore in the next sections.


Use the “Recover Deleted Items” Tool

If you’re unable to find the deleted email in the Deleted Items folder or the Recoverable Items folder, Outlook offers a powerful tool called “Recover Deleted Items” that can help you retrieve lost emails. This tool allows you to search for and recover items that have been hard-deleted or bypassed the usual recovery options. Here’s how to use it:

  1. In Outlook, navigate to the folder list and click on the “Deleted Items” folder.
  2. Click on the “Folder” tab in the Outlook ribbon.
  3. Click on the “Recover Deleted Items” option in the toolbar. This will open the “Recover Deleted Items” window.
  4. In the “Recover Deleted Items” window, you will see a list of all the emails that have been permanently deleted from your mailbox. You can search for a specific email by using the search bar or apply filters to narrow down the list.
  5. Highlight the email you want to recover and click on the “Recover Selected Items” button at the top of the window.
  6. The selected email will be restored to the Deleted Items folder or to its original location if possible. From there, you can move it back to your inbox or another folder.

It’s important to note that the “Recover Deleted Items” tool is only available in certain versions of Outlook (such as Outlook 2016, 2019, and Microsoft 365). Additionally, the tool may not be enabled by default, so you may need to contact your IT department or refer to Outlook’s documentation to enable this feature.

Remember to use this tool as soon as possible after realizing that an email has been permanently deleted. The longer you wait, the higher the chance that the email may be overwritten and irretrievable.

If the “Recover Deleted Items” tool does not help in recovering your deleted email, don’t despair. There are still other options you can explore, such as restoring emails from backup, as we will discuss in the following sections.


Restore Deleted Emails from Backup

If all else fails and you are unable to recover the deleted email using the previous methods, restoring from a backup can be your last resort. If you have a backup of your Outlook data, you can restore the entire mailbox or specific folders to retrieve the deleted emails. Here’s how:

  1. Determine if you have a recent backup of your Outlook data. This could be in the form of a local backup on your computer, an external hard drive, or a cloud-based backup solution.
  2. If you have a local backup, locate the backup file or the PST/OST file that contains the data you want to restore.
  3. If you have a cloud-based backup, log in to the backup provider’s platform and navigate to the section that allows you to restore emails or folders.
  4. Follow the instructions provided by your backup solution or software to restore the desired emails or folders to your Outlook mailbox.
  5. Once the restoration process is complete, check your Outlook mailbox to verify that the deleted emails have been successfully restored.

It’s important to note that restoring from a backup may overwrite any changes made to your mailbox since the backup was created. Therefore, make sure to carefully consider the potential consequences, especially if you have received new emails or made important changes to your mailbox after the deletion occurred.

If you don’t have a recent backup or didn’t enable automatic backups, reaching out to a professional data recovery service or contacting your IT department might be your best bet for recovering the deleted email.

Remember, creating regular backups of your Outlook data is the best proactive approach to protect against data loss. Make it a habit to back up your mailbox on a regular basis to ensure you can easily restore any lost or deleted emails in the future.


Contact Microsoft Support

If you have exhausted all the available options and still cannot recover the deleted email, it may be time to seek assistance from Microsoft support. Their technical experts are trained to handle various Outlook issues, including email recovery. Follow these steps to contact Microsoft support:

  1. Visit the Microsoft support website and navigate to the Outlook support section.
  2. Look for the contact options, such as live chat, phone support, or an online support form.
  3. Choose the most convenient method for contacting Microsoft support and provide them with all the necessary details about your issue, including the steps you have already taken to try and recover the deleted email.
  4. Explain the importance and urgency of recovering the deleted email, as this may affect the level of priority given to your case by the support team.
  5. Follow the instructions provided by the Microsoft support representative and provide any additional information or files they may request to assist in the recovery process.
  6. Be patient and cooperative throughout the support process, as recovering deleted emails can sometimes be a complex task that requires thorough investigation.

Microsoft support may be able to provide additional guidance or solutions to recover the deleted email. They have access to specialized tools and resources that can help in more advanced recovery scenarios. However, it’s important to note that depending on the severity of the issue and your support plan, there may be costs associated with engaging Microsoft support services.

Before contacting Microsoft support, ensure that you have tried the previous methods mentioned in this guide, as they may be able to help you recover the deleted email without the need for external support.

Remember, Microsoft support is there to assist you, so don’t hesitate to reach out if you are unable to recover the deleted email on your own.


Tips to Prevent Email Deletions

While it’s important to know how to recover deleted emails, it’s equally vital to take proactive measures to prevent email deletions in the first place. Here are some useful tips to help you avoid accidentally or unintentionally deleting important emails:

  1. Be Mindful When Deleting: Double-check before clicking on the delete button. Take a moment to confirm that you are deleting the right email. Being mindful of your actions can significantly reduce the chances of accidental deletions.
  2. Archive Instead of Delete: Instead of deleting every email you no longer need, consider archiving them into folders or using the archive feature in Outlook. This way, the emails will be stored safely and still accessible if you ever need them in the future.
  3. Set Up a Two-Step Verification: Enable two-step verification for your Outlook account to add an extra layer of security. This feature will require you to provide a verification code along with your password when signing in, reducing the risk of unauthorized access and accidental deletions.
  4. Use Rules and Filters: Implement rules and filters in Outlook to automatically organize incoming emails into specific folders. By keeping your inbox well-organized, you can prevent accidental deletions when searching for specific emails.
  5. Backup Your Outlook Data: Regularly back up your Outlook data, including emails, contacts, and calendar items. This can be done by creating local backups or using cloud-based backup solutions. Having backups ensures that you have a copy of your important emails and can easily restore them if needed.
  6. Take Caution with Third-Party Add-ins: Be cautious when installing and using third-party add-ins or plugins in Outlook. Some add-ins may have unintended effects, such as automatically deleting or moving emails without your knowledge. Only use trusted and reputable add-ins from reliable sources.
  7. Check Spam and Junk Folders: Regularly check your spam and junk folders in Outlook. It’s possible for legitimate emails to be mistakenly labeled as spam and automatically routed to these folders. By reviewing these folders, you can prevent important emails from being deleted inadvertently.
  8. Monitor Auto-Archive Settings: If you have enabled auto-archive settings in Outlook, periodically review the settings to ensure they are aligned with your preferences. Adjust the frequency and criteria used for archiving to avoid unintentional email deletions.

By following these preventive measures, you can significantly reduce the likelihood of accidentally deleting important emails and safeguard your valuable information in Outlook.



Accidentally deleting an important email can be a stressful experience, but with the right strategies and knowledge, you can often recover those lost emails in Outlook. In this comprehensive guide, we explored various methods to help you recover deleted emails, including checking the Deleted Items folder, utilizing the Recoverable Items folder and the “Recover Deleted Items” tool, restoring from backups, and seeking assistance from Microsoft support.

It’s important to remember that prevention is always better than cure. Implementing preventive measures, such as being mindful when deleting, archiving instead of deleting, and setting up two-step verification, can significantly reduce the chances of losing valuable emails.

If you find yourself in a situation where you need to recover a deleted email, it’s crucial to act quickly. Check the Deleted Items folder and the Recoverable Items folder as soon as possible. If those methods prove unsuccessful, consider using the “Recover Deleted Items” tool or restoring from backups. And, if all else fails, don’t hesitate to contact Microsoft support for expert assistance.

By applying these strategies and being vigilant, you can minimize the risk of email deletions and ensure that you can recover any lost emails effectively. Remember to always back up your Outlook data regularly and stay informed about the best practices for email management and recovery.

We hope this guide has equipped you with the knowledge and tools to recover deleted emails in Outlook. Now, it’s time to put this information into action and safeguard your valuable emails from accidental deletion.

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