How To Find Flight Controller Serial Number DJI

Introduction

When it comes to drone maintenance and troubleshooting, knowing the flight controller serial number is crucial. The flight controller serves as the brain of the drone, controlling its flight and ensuring stable hovering, accurate navigation, and precise movements. In case of any issues or technical glitches, having the flight controller serial number handy can be immensely helpful for contacting customer support, seeking software updates, or ordering specific replacement parts.

However, finding the flight controller serial number on DJI drones might not be as straightforward as it seems. DJI, the leading drone manufacturer, has different methods for identifying the flight controller serial number depending on the drone model and software interface. In this article, we will explore various methods to help you locate the flight controller serial number on your DJI drone.

Whether you’re a professional aerial photographer, a drone enthusiast, or a commercial drone pilot, knowing how to find the flight controller serial number on your DJI drone can save you time and effort when seeking technical support or ordering spare parts.

In the following sections, we will outline five methods to help you locate the flight controller serial number. These methods include checking the physical drone body, inspecting the drone’s packaging, accessing the DJI Fly app, navigating the DJI Assistant 2 software, and contacting DJI Support. By following these steps, you’ll be able to find the flight controller serial number quickly and efficiently.

Why do you need to find the flight controller serial number?

Locating the flight controller serial number is important for several reasons, especially if you own a DJI drone. Here are a few key reasons why it’s crucial to find the flight controller serial number:

1. Technical Support: When encountering any issues or errors with your drone, customer support agents may require the flight controller serial number to provide accurate and efficient assistance. The serial number helps them identify your specific drone model and access relevant troubleshooting information.

2. Firmware Updates: Firmware updates play a vital role in ensuring optimal performance and functionality of your drone. Manufacturers often release firmware updates to address bugs, introduce new features, or enhance stability. By providing the flight controller serial number, you can ensure that you download and install the correct firmware updates for your specific drone model.

3. Warranty Claims: In case of a malfunction or defect covered under warranty, the flight controller serial number helps in validating your eligibility for warranty claims. Drone manufacturers need to verify the purchase date, warranty coverage, and the specific drone model to process claims effectively.

4. Spare Part Ordering: Sometimes, components within the flight controller may need to be replaced due to damage or wear and tear. By knowing the flight controller serial number, you can ensure that you order the correct spare parts from the manufacturer or authorized resellers, avoiding any compatibility issues.

5. Drone Registration: In some regions, including the United States, drone registration is mandatory. The flight controller serial number is a crucial piece of information required during the registration process, ensuring compliance with local laws and regulations.

6. Insurance Purposes: If you have insurance coverage for your drone, the flight controller serial number is one of the necessary details that insurance providers may require for policy documentation and claim processing.

In summary, finding the flight controller serial number on your DJI drone is essential for seeking technical support, downloading firmware updates, claiming warranty, ordering spare parts, complying with drone registration requirements, and for insurance documentation.

How to find flight controller serial number on DJI drones?

Locating the flight controller serial number on your DJI drone can be done using several methods. Here are five common methods to help you find the flight controller serial number:

1. Checking the drone body: Begin by inspecting the physical body of your DJI drone. Look for a sticker or label placed on the body of the drone, typically located near the battery compartment, underneath the propellers, or on the landing gear. The flight controller serial number is often printed on this label. Take note of the serial number for future reference.
2. Inspecting the drone’s box or packaging: If you still have the original box or packaging that came with your DJI drone, it’s worth checking for the flight controller serial number. Look for a sticker or printed information on the box itself or any included documentation, such as the user manual or warranty card. The serial number is usually printed along with other product details.
3. Checking the DJI Fly app: If you have the DJI Fly app installed on your smartphone or tablet, you may find the flight controller serial number within the app’s settings. Open the DJI Fly app, navigate to the settings menu, and look for the option that displays the drone’s information. This section often includes the flight controller serial number along with other details like firmware version and aircraft model.
4. Accessing the DJI Assistant 2 software: For more advanced users who connect their DJI drone to a computer or laptop, you can find the flight controller serial number through the DJI Assistant 2 software. Connect your drone to the computer using the appropriate USB cable, launch the DJI Assistant 2 software, and search for the aircraft information section. Here, you will likely find the flight controller serial number along with other technical details.
5. Contacting DJI Support: If you’re unable to locate the flight controller serial number using the above methods or encounter any difficulties, reaching out to DJI Support can be helpful. They have access to comprehensive product information and can assist you in finding the flight controller serial number for your specific DJI drone model.

By using these methods, you’ll be able to retrieve the flight controller serial number on your DJI drone. Remember to keep the serial number in a safe place for future reference and note that the exact location of the serial number may vary depending on the specific DJI drone model.

Method 1: Checking the drone body

One of the simplest ways to find the flight controller serial number is by inspecting the physical body of your DJI drone. DJI often includes a sticker or label on the drone, which contains important information including the serial number. Here’s how you can check the drone body to find the flight controller serial number:

1. Carefully examine the exterior of your drone. Look for any stickers or labels attached to the body.
2. Focus on areas such as the battery compartment, underneath the propellers, or on the landing gear.
3. If you find a sticker or label, read the information carefully. The flight controller serial number is usually printed on this label along with other details such as the model number and manufacturing date.
4. Take note of the flight controller serial number and record it for future reference. It’s a good idea to store the serial number in a safe place, as you may need it for technical support, warranty claims, or ordering spare parts.

Remember that the placement of the sticker or label may vary depending on the specific DJI drone model. Some drones may have the serial number on the exterior near the battery compartment, while others may have it in a different location. Refer to your drone’s user manual or online resources for guidance if you’re having trouble locating the flight controller serial number.

By checking the drone body for a sticker or label, you can easily find the flight controller serial number. This method is quick, convenient, and requires no additional tools or software.

Method 2: Checking the drone’s box or packaging

Another method to find the flight controller serial number on your DJI drone is by examining the drone’s original box or packaging. The box and accompanying documentation often contain important details about the drone, including the serial number. Here’s how you can check the drone’s box or packaging to find the flight controller serial number:

1. Locate the original box or packaging that your DJI drone came in.
2. Inspect the sides, top, and bottom of the box for any stickers, labels, or printed information.
3. Check the user manual, warranty card, or any included documentation for the flight controller serial number. It may be printed alongside other product specifications and details.
4. If you find the flight controller serial number, take note of it and keep it in a safe place for future reference.

It’s important to note that the location of the flight controller serial number on the box or packaging may vary depending on the specific DJI drone model. Some drones may have the serial number printed on the outside of the box, while others may have it on the user manual or warranty card.

If you no longer have the original packaging or cannot find the flight controller serial number on the box, don’t worry. There are other methods, such as checking the drone body or using software applications, that can help you locate the serial number.

By examining the drone’s box or packaging, you can often find the flight controller serial number conveniently printed alongside other product information. This method is useful for those who have kept the original packaging or need to refer to the documentation that came with their DJI drone.

Method 3: Checking the DJI Fly app

If you have the DJI Fly app installed on your smartphone or tablet, you can easily find the flight controller serial number within the app’s settings. The DJI Fly app provides a user-friendly interface to access important information about your drone. Here’s how you can check the DJI Fly app to find the flight controller serial number:

1. Launch the DJI Fly app on your smartphone or tablet.
2. Ensure that your drone is powered on and connected to the app.
3. Navigate to the settings menu within the app. This is typically represented by a gear or cog icon.
4. Look for an option labeled “Aircraft Information” or similar. Tap on it to access the details of your drone.
5. Within the Aircraft Information section, you will likely find the flight controller serial number displayed. It is usually listed alongside other relevant information such as the firmware version and aircraft model.
6. Note down the flight controller serial number for future reference.

The availability and location of the flight controller serial number within the DJI Fly app may vary slightly depending on the app version and your specific DJI drone model. If you have trouble finding the serial number, refer to the app’s user manual or consult DJI’s official support documentation for guidance.

Using the DJI Fly app to find the flight controller serial number is a convenient method, especially if you already use the app for controlling and monitoring your drone. It eliminates the need for physical inspection and provides quick access to relevant information in an easy-to-navigate interface.

Method 4: Checking the DJI Assistant 2 software

For more advanced users who connect their DJI drone to a computer or laptop, the DJI Assistant 2 software provides a comprehensive tool to access and manage various aspects of the drone. This software also allows you to find the flight controller serial number, along with other technical details. Here’s how you can check the DJI Assistant 2 software to find the flight controller serial number:

1. Connect your DJI drone to your computer or laptop using the appropriate USB cable.
2. Ensure that you have the DJI Assistant 2 software installed on your computer. If not, download and install it from the DJI website.
3. Launch the DJI Assistant 2 software.
4. Once your drone is connected and detected by the software, navigate to the appropriate section or menu that displays the drone’s information. This may vary depending on the specific DJI drone model.
5. Look for the flight controller serial number within the software’s interface. It is usually listed alongside other technical details such as firmware version, drone model, and various sensor readings if available.
6. Take note of the flight controller serial number for future reference.

The DJI Assistant 2 software provides advanced functionality and allows you to perform various tasks like firmware updates, calibration, and advanced settings adjustment. Therefore, it is an excellent tool to have for drone enthusiasts and professional pilots who want in-depth control over their DJI drones.

Keep in mind that the specific location or layout of the flight controller serial number within the DJI Assistant 2 software may vary depending on the software version and your specific drone model. If you have trouble finding the serial number, consult the software’s user manual or refer to DJI’s official support resources for guidance.

By using the DJI Assistant 2 software, you can conveniently find the flight controller serial number and access additional technical information about your DJI drone.

Method 5: Contacting DJI Support

If you are unable to find the flight controller serial number using the previous methods or encounter any difficulties, reaching out to DJI Support can be a reliable option. DJI’s customer support team has extensive knowledge and access to comprehensive product information. Here’s how you can contact DJI Support to find the flight controller serial number:

1. Visit the DJI official website and navigate to the “Support” or “Contact Us” section.
2. Look for the customer support contact information, which might include a phone number, email address, or live chat option.
3. Choose the contact method that suits you best and reach out to DJI Support with your inquiry.
4. Provide them with the necessary details, such as your drone model and any information you have regarding the purchase, to help expedite the process.
5. Explain that you are trying to find the flight controller serial number and request their assistance.
6. Follow any instructions or guidance provided by the DJI Support representative to locate the serial number.
7. Make sure to note down the flight controller serial number for future reference.

When contacting DJI Support, it can be helpful to have your drone’s information and any relevant documentation, such as receipts or proof of purchase, readily available. This will assist the support team in providing accurate and efficient assistance.

DJI Support is dedicated to helping customers with their drone-related queries and technical issues. Their expertise and access to product information make them a reliable resource for finding the flight controller serial number or resolving any other concerns you may have with your DJI drone.

If you have exhausted other methods and are unable to find the flight controller serial number, contacting DJI Support will ensure that you receive the necessary assistance to locate the serial number for your specific DJI drone model.

Conclusion

Locating the flight controller serial number on your DJI drone is essential for various reasons, including technical support, firmware updates, warranty claims, spare part ordering, drone registration, and insurance purposes. In this article, we explored five methods to help you find the flight controller serial number:

1. Checking the drone body: Inspect the physical body of your drone for a sticker or label containing the serial number.
2. Checking the drone’s box or packaging: Examine the original box or packaging that your DJI drone came in for the serial number.
3. Checking the DJI Fly app: Access the DJI Fly app settings to find the flight controller serial number.
4. Checking the DJI Assistant 2 software: Use the DJI Assistant 2 software on your computer to locate the flight controller serial number.
5. Contacting DJI Support: Reach out to DJI’s customer support for assistance in finding the serial number.

By using these methods, you can easily find the flight controller serial number on your DJI drone. It is important to keep the serial number recorded in a safe place as you may need it for future reference, technical support, or warranty claims.

Remember that the location of the flight controller serial number may vary depending on the specific DJI drone model. Therefore, referring to the drone’s user manual, online resources, or contacting DJI Support can provide further guidance if you encounter any difficulties.

Having the flight controller serial number readily available empowers you to take full advantage of the support and maintenance services provided by DJI. Whether you need assistance with troubleshooting, software updates, or ordering spare parts, knowing the flight controller serial number will streamline the process and ensure accurate and efficient support.

Now that you’re equipped with the knowledge of finding the flight controller serial number, you can confidently manage and maintain your DJI drone with ease.