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Microsoft Teams Review: An All-In-One Solution for Remote Collaboration

Microsoft Teams Logo

Microsoft Teams is a team collaboration service that offers everything a team can need for remote work setups. This powerful collaboration toolkit includes everything that a business environment needs to thrive. You get access to document sharing, online meetings, and integrated chat among other extremely useful features. It also offers tight integration with other Microsoft Office apps for harmonized workflows.

In this article, we’ll discover the combination of features that makes Microsoft Teams stand out as a collaborative service and why you may want to invest in the service for your business or workplace.


Microsoft Teams Logo
Photo by Microsoft via Microsoft Official Website


What Is Microsoft Teams?

Microsoft Teams is a web-based desktop application that allows for remote collaboration among team members. The service is Microsoft’s answer to the highly popular productivity app Slack, offering an equally comprehensive solution to match. The Teams app features a colorful combination of features that allow team members to communicate and collaborate through a single platform. Some of the app’s core features include video and audio conferencing, chat functions, document collaboration tools, and document storage among many others.
The Teams app has also recently added support for integrating third-party apps like Dropbox, Github, and Skype. There are various ways to get the Teams app. The simplest way is to download the independent app from the Microsoft app store. Another way to access Teams is through a subscription to any of the Microsoft 365 plans.

What Features Does Microsoft Teams Offer?

Microsoft Teams Features
Photo by Microsoft via Microsoft


A team’s ability to make effective decisions in the modern setting relies heavily on the availability of a digital space dedicated to collaboration and communication. The Microsoft Teams software seeks to offer a shared digital space where teams can communicate. It’s also the ideal space for teams to store data and collaborate on documents in real time.
Having a shared workspace is even more relevant for organizations working with large teams. It’s also specially designed for teams working remotely. Here are some of the essential features of the platform that make it the ideal solution for collaboration both for in-house and remote-work setups:

Video and Audio Conferencing

Girl Video Conferencing
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Video and audio conferencing is one of Microsoft Teams’ key features. And it’s something that the program excels at. This video and audio conferencing tool works on every platform imaginable. That includes everything from desktop, web, and mobile device clients. However, when it comes to the mobile platform for Teams, users who are invited to join a call must first download the application beforehand.
Teams is able to accommodate up to 10,000 participants per video conference, but the actual number varies across the different versions. Users can tap a single contact or multiple contacts to initiate a video or audio call. If the recipient of your call fails to answer, you can leave them a voicemail instead. Joining a video or audio call is also as simple as clicking on the video camera icon or phone icon. Once you’re part of the call, you can use screen sharing or whiteboard screen options to facilitate discussion. You can also choose the group feed that you want to view.
Another unique feature is the call scheduler which lets you set a timer or notification for a scheduled call. The same lets you schedule recurring calls at regular intervals. This app is definitely one of the best Zoom alternatives for more options on video conferencing. Other unique features include virtually raising hands during an online meeting, changing your backgrounds during video calls into custom images, and recording meetings for reference later on. The program also gives you the ability to temporarily hand over controls of your keyboard and mouse and to another member while you’re sharing your screen

Chat Functions

Chat Pink Background
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All communication apps have one common feature and one that is absolutely essential for collaboration-chat.  Microsoft integrated the chat function into all aspects of Teams. Users can create multiple channels within a team to discuss different topics. The team moderator can modify settings to allow team members to create their own channels. In turn, each of these channels will also have its own chat functions. This feature allows users to create one-on-one messages or with a group. Users can also initiate or join a video call through the chat. Users who are taking part in a video call within chat can share their screen through the screen sharing option.

If you’re torn between Zoom and Skype, Teams offers a great alternative to both. Like these platforms, the Teams chat also allows users to customize messages with rich text editing and tagging. There are also less serious functions like a searchable emoji index and a GIF search engine. Users can also quickly share photos and documents with any chat group through a simple button for uploading files. The chat function also lets users record voice messages while on the go. It also allows users to upload those messages for specific chats from your mobile device.

Users can easily upload documents within chat and set permissions for those who can see or edit the documents. All members with access to the file can collaborate on the document in real time, thanks to the tight integration with the rest of the Office suite.  The chat also allows users to set permissions as to who can see the chat’s contents. It also allows users to filter certain topics within the chat.


File Sharing

Video Conferencing
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In Microsoft Teams, users can share content across the board. Messages can be shared either through private chat or on more public Teams pages. Any file that you share on Teams or private chat will be stored on a document library on SharePoint Online. SharePoint is the default cloud storage for Microsoft 365. Check out this discussion on the importance of backup software for preventing data loss.  Each standard channel within a Team also gets its own folder within the default team site library. It’s also possible to get files from SharePoint or One Drive to upload to Teams. Any member of the team can upload a file from any connected device, and everything becomes available via the web interface. Whenever a file is shared, a file preview becomes available to allow users to take a peek into its contents.
Teams also provide users several options for accessing files uploaded to SharePoint. They can open the file online using a web browser or download the file as a word document for offline reading. It’s also possible to copy links to paste into a chat or other communication platform. However, by default, all files quickly open up as a separate window on Teams.
Just like in Google Docs, users get to set which team members can see or edit the file. This same function applies to the rest of the programs in Microsoft 365. Users can also specify the individuals who can view or edit the file, or they can make it accessible to everyone. Whenever a user shares a file link within a chat or Team tab, the system will notify the person posting regarding file restrictions and they can change the restrictions. 

Wiki Creation

Man Working on Computer
Photo by Vanessa Garcia via Pexels


WikiTab is one of the latest additions to the Teams app. It offers an alternative space for collaboration besides the main channels and threads.  WikiTab is very similar in function to Notepad or Google Docs. You can write text and enjoy a wide selection of formatting tools to customize your fonts. And like Google Docs, you can invite team members to edit and collaborate with you in real time.  It’s important to keep in mind that everything you write down or edit will be visible to other team members. Alternatively, everything your team members write or edit will also be visible to you.

WikiTab also allows users to add multiple documents into the fore for more effective communication. In WikiTab, the documents are also broken down into sections, from pages to chapters. You can organize your pages into sections and add as many pages as needed to each section. If the document is too bulky, you can add a table of contents to help your readers and yourself navigate the document. Users can also link into the section through the Get Link tab under the More Options section.

Besides offering the shared ability to write and edit documents, the app also makes it possible for you to leave notes on the document for your colleagues. You can also call on your coworkers’ attention on the chat by mentioning their name and adding an @ symbol before their name.  There’s also the “Show Section conversation” tab on the app that lets you initiate one-on-one or group chats with your colleagues. These in-app conversation tools offer up a convenient way for team members to provide feedback on multiple documents without leaving the Teams tab.


Microsoft Teams Pricing and Plans

Microsoft Office
Photo by Microsoft via Microsoft Official Website


Microsoft Teams is available as a standalone app and a complementary app to the Microsoft Office suite included in the Microsoft 365 plans. In its standalone app form, Microsoft Teams is completely free. But the paid version of Microsoft Teams comes in three different versions, each of them varying slightly in terms of features and video conferencing capacity. In total, there are four versions of Microsoft Teams available, with three of these versions cleverly integrated with other Office apps. There are also alternative packages specially designed for families, but we’ll only discuss the business packages for the purposes of this article. Here are the different ways you can get Microsoft Teams for business:


Free Version

Working on Computer
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The first tier is the free version, which asks for nothing more than your credentials for a pre-existing Microsoft account. This free version provides access to the primary features of video and audio conferencing, chat, file collaboration, file storage, and Wikis. Unfortunately, there are restrictions to the use of each feature, which is completely reasonable.  The free version of Teams can accommodate 100 participants within the teams, but each of the participants must have their own Microsoft account. The free version allows a maximum number of 250 participants per video conference at 60 minutes maximum per call. You will also get standard free storage of 10GB, with a ceiling of 2GB for file attachments. By all standards, this amount of storage isn’t a lot, especially if you have the habit of sending documents through email.


Microsoft 365 Business Basic

Business Basic
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The Business Basic plan includes more comprehensive access to the core features of Microsoft Teams. That includes the complete package for conducting online meetings, including screen sharing, customized backgrounds, and scheduled meetings among others.  There’s also the ability to record meetings on video or audio, which isn’t available on the free version. It also provides full access to chat and collaboration functions for unlimited chats and guest access. The Business Basic also comes with an expanded capacity for video and audio conferencing. You can bring up to 300 participants per video conference and spend up to 24 hours without interruption on each call.

A subscription gets you full access to the whole set of Office apps, plus 1TB of One Drive Cloud for uploaded files and file attachments. You will also get advanced security features to protect your data. That includes functions like data encryption for all Office apps, a single-sign mechanism for all Microsoft 365 apps, and multi-factor authentication. You will also get partial access to admin tools and 24/7 phone and web support. The Business Basic is also the cheapest option you can get, and it will set you back only $2.50 per month.


Microsoft 365 Business Standard

Working on Computer
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The Microsoft Teams version under the Business standard plan offers the complete package for online meetings and calling, chat, and collaboration. And like Business Basic, you also get an expanded capacity for audio and video conferencing, with a total capacity of 300 participants per video or audio call and a maximum duration of 24 hours per video call.  The thing that makes this tier different from the previous one is the availability of desktop versions of the other Office programs. If you’ll notice, the last tier only offers access to web versions of the programs while this grants full access to the software in desktop form. You also get additional business apps like Bookings and MileIQ. And like the Basic plan, you also get 1TB of One Drive storage for uploaded files and file attachments. The Business Standard plan costs $10 per month.


 Office 365 E3

Video Conferencing
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To describe the E3 subscription package as comprehensive would not be something of an understatement. The service checks all the boxes in terms of online meetings, chat and collaboration, productivity apps and services, security and compliance, and admin and technical support. The E3 supports the largest number of participants in a listen-only conference, accommodating up to 10,000 participants per conference call.  The maximum duration for each conference call is still set at 24 hours because, let’s face it, no one holds meetings that last more than a few hours at a time. The app can also accommodate a maximum of 500,000 participants for the chat and collaboration functions. It also arrives with a complete set of security tools and 24/7 phone and web support.  You also get unlimited One Drive storage and file attachments. The Office 365 E3 package costs $20 per month.


Final Thoughts

Video Conference
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Ever since its introduction in 2017, Microsoft Teams has proven to be one of the best products in the Office lineup. While we can’t deny that this service has the Microsoft advantage, this term simply refers to the fact that the majority of computers in the world run on Microsoft OS and is pre-installed with MS Office by default. But even without this advantage, Teams would most likely still retain its outstanding qualities. Its features are just so practical and well put-together that you feel that the developers really understand remote work setups. Another fantastic aspect of the program is the tight integration with other Office programs, not to mention the generous provisions for online meetings. These things make Teams the ideal solution for remote setups, and a worthy opponent to the Google Workspace app. Also, check out this list of the best social management tools for your business.

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