To close a LendingClub account today, you’re actually closing a Happen Bank checking or savings account, since LendingClub Bank rebranded as Happen Bank in June 2026 and retired its retail investing platform years ago. The process is straightforward: zero out your balance, download your records, and contact customer support to request permanent closure.
What to know before you close a Lending Club account
LendingClub stopped accepting new retail investor accounts on October 8, 2020, and its Notes platform for individual investors was retired effective December 31, 2020. That means if you’re a former investor looking to close an old account, that product no longer exists, there’s nothing left to shut down. For anyone with a current LendingClub Bank account, the institution now operates under the Happen Bank name, so any closure request must go through Happen Bank’s systems. This guide applies only to closing a bank account, not an investor account, and every step below reflects the current reality of the rebranded bank.
Step 1: Zero out your balance and cancel recurring transactions
Before you request closure, your account must have a zero balance. Log in to your Happen Bank online portal and initiate a transfer of every remaining dollar to a linked external bank account. Double-check that no deposits, withdrawals, or automatic bill payments are pending, if a scheduled transaction lands after you submit your closure request, it could trigger an overdraft or a negative balance, which will delay or block the closure entirely. Cancel any recurring transfers into the account, and update any services that pull payments from it, so nothing hits an account you’re about to close.
Step 2: Download your account statements and tax documents
Once your account is closed, you will permanently lose access to the online portal, so download everything you might need before you contact support. Save PDF copies of all monthly statements, annual tax forms like 1099-INT or 1099-DIV, and any transaction history that documents your deposits, withdrawals, or interest earned. You’ll want these records for tax filing, budgeting, or potential disputes, and there is no way to retrieve them after the closure is finalized.
Step 3: Contact Happen Bank customer support to request closure
With your balance at zero and your records saved, the final action is to contact Happen Bank directly. Call their customer support line or send a secure message through your online banking portal, do not use old email addresses like support@lendingclub.com, since those are outdated and likely unmonitored. Verify your identity with the representative, clearly state that you want to permanently close the account, and ask for written confirmation of the closure, including a reference number or closure date. Keep that confirmation in a safe place, as it’s your only proof the account is officially terminated.
Confirming your account is closed
After you submit your closure request, log in to your Happen Bank account a few days later to confirm the balance still shows zero and that the account status reflects closure. Watch your email and physical mail for any unexpected correspondence from the bank, such as a notice about a missed transaction or a fee, if anything arrives, contact customer support immediately to resolve it. Finally, physically destroy your debit card by cutting it through the chip and magnetic stripe, and shred any checks tied to the account, so no one can attempt to use them after the account no longer exists.
