To listen to Amazon Music on PC, you can use either the official desktop app or the web player in your browser. The desktop app provides the best experience for managing your library, creating playlists, and listening to Amazon Music offline, so start by downloading it from the Amazon Music website.
How to listen to Amazon Music on PC: Quick start
You need an Amazon account to use Amazon Music. The service has three tiers: Free (ad-supported, limited library), Prime (included with Amazon Prime, limited catalog), and Unlimited (full catalog, on-demand access). Regardless of your tier, the primary method is to download and install the Amazon Music desktop app, which works on both Windows and Mac. The web player is a secondary option if you prefer not to install software. Once you have your music library set up, you can transfer music from Amazon music to MP3 player for offline listening on the go.
Download and install the Amazon Music desktop app
- Open your web browser and go to the Amazon Music website.
- Find the download button for the desktop app and click it. The download will begin automatically.
- Once the download finishes, locate the installation file on your computer and double-click it.
- Follow the on-screen instructions to complete the installation.
- After installation, launch the Amazon Music app.
Sign in to your Amazon account
- Open the Amazon Music app on your PC.
- At the login screen, enter the email address or phone number associated with your Amazon account.
- Enter your password and click the sign-in button.
- If you have two-factor authentication enabled, enter the verification code sent to your email or mobile device.
- You can choose to stay signed in for convenience, but log out on shared or public computers for security.
Find and play music on your PC
Once signed in, you can browse or search for music. The Home tab shows personalized recommendations. The Genres tab lets you explore music by category. The Playlists tab contains curated collections for different moods. To find a specific song, album, or artist, use the search bar at the top of the app. Click on any song to start playback. Use the playback controls to play or pause, skip to the next or previous track, and adjust the volume.
Create and manage your playlists
- Go to the Playlists tab and click the button to create a new playlist.
- Give your playlist a name.
- Search for songs or browse the library, then click the plus button on any song to add it to the playlist.
- To manage the playlist, click the three-dot menu next to it. You can edit the name, remove songs, or rearrange the order.
Download music for offline listening
To listen to Amazon Music offline, click the download icon (a downward arrow) on a song, album, or playlist. The content will download and be available in your library when you are not connected to the internet. Downloaded content is only playable within the Amazon Music app. For more details, see the hub page on how to download music from Amazon Music.
Adjust sound quality and connect a Bluetooth speaker
Change streaming quality
- Open the Amazon Music app and click the settings icon (gear icon).
- Find the sound quality or streaming quality option.
- Choose between Data Saver, Better, or Best. Data Saver uses less data, Best offers the highest audio quality.
- Save your changes. This setting affects streaming and future downloads, not already downloaded files.
Connect a Bluetooth speaker
- Turn on your Bluetooth speaker and put it in pairing mode.
- On your PC, open Bluetooth settings (via Windows Settings, then Devices, then Bluetooth & other devices).
- Click "Add Bluetooth or other device" and select Bluetooth.
- Choose your speaker from the list of detected devices and follow any pairing prompts.
- Set the Bluetooth speaker as the default playback device in your PC’s audio settings.
Troubleshooting common playback problems
No sound or low volume
Check that your PC volume is not muted or turned down. Ensure the volume slider in the Amazon Music app is raised. Verify that your speakers or headphones are properly connected and powered on. If the issue persists, restart the app or your computer.
Playback interruptions or buffering
Check your internet connection for stability. Close other apps or programs that may use significant bandwidth. If on Wi-Fi, move closer to your router. Reduce the sound quality setting in the app to Data Saver for smoother playback. If the app freezes, close it, end the process in Task Manager (Ctrl+Shift+Esc), and relaunch it. Make sure you are using the latest version of the app.
