To get rid of ads on Fire tablet, the only permanent, official method is to pay a one-time fee through your Amazon account to remove the “Special Offers” that appear on the lock screen. This fee, typically the price difference between the ad-supported and ad-free versions of the device, permanently disables those lock-screen ads for that specific tablet. If you’d rather try a no-cost approach first, you can disable ads on Fire tablet by requesting a one-time exception from Amazon customer service. If you still see interruptions in streaming apps after this, you may be dealing with ads on YouTube Premium instead.
What are the ads on my Fire tablet?
The ads you see on your Fire tablet’s lock screen are Amazon’s “Special Offers,” a built-in feature of the discounted “Ad-Supported” version of the device. When you buy a Fire tablet at a lower price, Amazon subsidizes the cost by displaying these offers on the lock screen. The official removal method targets only these system-level lock-screen ads, it does not affect ads that appear inside third-party apps or websites, which are controlled by those app developers and are a separate issue entirely.
How to get rid of ads on Fire tablet: the official paid method
To remove the lock-screen ads permanently, you must go through your Amazon account on a web browser, not through the tablet’s settings. Here are the exact steps:
- On your computer or phone browser, go to amazon.com/mydevices and sign in with the same Amazon account associated with your Fire tablet.
- Click the Devices tab at the top of the page.
- Locate your specific Fire tablet in the list of devices and select it.
- Look for the Special Offers or Offers and Ads section, then click Remove offers or Edit.
- A pop-up will show the one-time price to remove the offers. Click End Offers and Pay the Fee (or “Unsubscribe now with one click”) to confirm.
- Your 1-Click payment method will be charged for this one-time fee.
This payment is typically $15 to $25, matching the price difference between the ad-supported and ad-free versions of the tablet. Once processed, the lock-screen ads are removed permanently for that device.
What to do after you pay to remove Special Offers
After the payment goes through, reboot your Fire tablet to ensure the lock-screen ads disappear. Press and hold the power button, then select Restart. Once it boots back up, the lock screen should show only your wallpaper and clock. This change is permanent for that device, you won’t see Special Offers again unless you buy another ad-supported tablet.
Can I remove ads on my Fire tablet for free?
There is one unofficial, non-guaranteed way to get rid of ads on Fire tablet for free: contact Amazon customer service and politely request a one-time courtesy removal of the Special Offers fee. Some users have reported success with this method, especially if they mention that the ads are intrusive or that they weren’t aware of the ad-supported model at purchase. To try this, go to Amazon’s customer service chat or call them, explain your situation, and ask if they can waive the fee. Be aware that this is not a guaranteed method, Amazon may decline, and the official paid route remains the only reliable way.
Why do I still see ads in apps and websites?
The official payment only removes lock-screen ads, it does not block ads inside third-party apps, games, or web browsers. Those ads are served by the app developers or websites themselves, not by Amazon. If you’re seeing pop-ups or banner ads within apps, the cause is usually a specific app you installed. To address this, identify the offending app and uninstall it, or check if the app has a paid “remove ads” option. For browser pop-ups, you can install a reputable ad blocker from the Amazon Appstore (like AdGuard or Blokada), though note that some apps may not function properly with a blocker active.
Factory reset: a last resort for ad problems
A factory reset will not remove the system-level Special Offers, those are tied to your Amazon account, not the device’s software. However, if you’re seeing persistent pop-up ads from a third-party app that you can’t identify or uninstall, a factory reset can clear out that problematic app. Go to Settings → Device Options → Reset to Factory Defaults. This erases all data, so back up anything important first. After the reset, set up the tablet fresh, but remember: the lock-screen Special Offers will still appear unless you pay the fee, because they’re linked to your account, not the device state. Use this only as a final troubleshooting step for app-related ad issues, not as a way to remove lock-screen ads.
For the wider topic, see unlock my Amazon tablet.
