To change wifi on Sonos, you need to connect your phone or tablet to the new network first, then open the Sonos app. The exact steps depend entirely on whether any Sonos product is currently wired to your router.
Before you change wifi on Sonos: Wired or wireless setup?
Identify if your Sonos system has a product wired to the router. Open the Sonos app and check if any speaker or a Sonos Boost has an Ethernet cable connected to your current router. If you see a wired connection, you have a wired setup. If no Sonos product is plugged into the router with an Ethernet cable, you have a fully wireless setup. This distinction determines the entire process you must follow to avoid losing your settings.
How to change wifi on a wired Sonos system
If your Sonos system has a product wired to the router (such as a Sonos Boost, Connect, or any speaker connected via Ethernet), the process is straightforward. First, disconnect that wired Sonos product from your old router and connect it to your new router using the same Ethernet cable. Then, unplug the power cord from every other Sonos player in your system, wait a few seconds, and plug them back in. The wired product will broadcast the new network to the rest of the system, and all speakers should reconnect automatically.
How to change wifi on a fully wireless Sonos system
For a wireless setup where no Sonos product is wired to the router, you must temporarily connect one Sonos speaker to the new router with an Ethernet cable. Once that speaker is physically connected to the new router, open the Sonos app on your phone or tablet. The app should detect your system. Go to Settings > System > Network > Wireless Setup (or Update Networks/Manage Networks). Enter the new Wi-Fi credentials. After the app confirms the update, you can unplug the Ethernet cable from that speaker. All other wireless Sonos products will then connect to the new network.
What to do if the Sonos app says 'No products found'
If the Sonos app displays "No products found" after you switch to the new network, do not panic. Navigate to Settings, then select "Visit Help Center," and then "Update Network." The app will guide you through the process of rediscovering your system. This path is the exact recovery method when your system does not appear in the app after a network change.
Troubleshooting: Missing speakers and other issues
If some Sonos products are missing from your app after updating network information, reboot them by unplugging their power cords and plugging them back in. This simple step often resolves the issue.
Sonos products primarily connect to 2.4GHz Wi-Fi networks and support WPA1 and WPA2 Personal security. Some newer products, when using the latest Sonos app, also support faster Wi-Fi modes and WPA3 security. Sonos does not support guest networks, networks requiring portal logins, wireless range extenders, or routers that only provide 5GHz Wi-Fi. If your new network is 5GHz-only, you must enable 2.4GHz broadcasting on your router.
Sonos Move and Roam speakers do not connect to SonosNet (the dedicated wireless network created by a wired Sonos product) and must connect directly to your Wi-Fi. For these portable speakers, you may need to use the Bluetooth setup process within the app to connect them to the new network.
For older Sonos products without Bluetooth Low Energy (BLE) capabilities (such as Connect Gen 2, Play:1, or Playbar), the app may require temporarily wiring a different Sonos product to update their Wi-Fi settings. This is similar to the process for a fully wireless system.
If you need to connect Google nest to new wifi, the process is different from Sonos. Similarly, to connect Google smart speaker to Wi-Fi, you use the Google Home app, not the Sonos app. And if you need to reconnect Philips hue bridge to new Wi-Fi, you must connect the bridge directly to the router via Ethernet and use the Philips Hue app to update the network settings.
