To download letters from MyChart, log in to your account and navigate to the Letters section under Communication. This lets you save official medical documentation as a PDF file to your device, which you can then share with your workplace or school.
Why download letters from MyChart
These letters are for purposes such as sending to your workplace or school. They provide official documentation of medical visits, test results, or treatment plans without needing to contact your provider's office separately. If you have a question for your doctor, use the messaging option within MyChart instead of looking for a letter. Letters are pre-generated documents, not a way to communicate directly with your care team.
Step 1: Log in to your MyChart account
Open the MyChart website or launch the mobile app on your device. Enter your username and password in the login fields, then tap the sign-in button to access your account.
Step 2: Navigate to the letters section
Once you are signed in, follow this verified path to find your documents:
- Select the menu button in the top left, which is made up of three horizontal bars.
- Under the heading "Communication," select "Letters."
This will display a list of all letters that your healthcare provider has made available to you.
Step 3: Open and download a letter as a PDF
Select the specific letter you wish to open from the list. After the letter loads on your screen:
- To save the letter to PDF, select the three dots in the top right corner of the screen.
- Choose the download or save option from the menu that appears.
- The letter will be saved to your device as a PDF file.
Accessing your downloaded letters
After downloading, the PDF will typically be in your device's Downloads folder. From there, you can open the file, move it to another folder, or share it directly with your workplace or school as needed.
