To download the Amazon Flex app, open the Apple App Store (iPhone) or Google Play Store (Android) on your phone and search for “Amazon Flex”, that’s the only official way to get it. The app is free, and once installed, you’ll sign in with your Amazon account to begin the delivery partner registration and onboarding process.
What you need before you download the Amazon Flex app
Before you download the Amazon Flex app, make sure you meet every eligibility requirement. Amazon Flex only works on mobile phones, not tablets, PCs, or other devices. You must be at least 21 years old, have a valid driver’s license and a Social Security Number, and own a 4-door midsize sedan or larger vehicle (SUV, van, etc.) with personal auto insurance that meets local requirements. You’ll also need a checking or savings account for direct deposit of your earnings.
Your phone must run a compatible operating system. For Android, the official requirement is Android 14 or higher. For iPhone, you need iOS 17 or later. While some older versions (like Android 9+ or iOS 14+) might technically boot the app, Amazon’s official documentation specifies Android 14+ and iOS 17+ for optimal performance and to avoid potential glitches or missing features. If your phone is older, check your OS version in Settings → About Phone (Android) or Settings → General → About (iPhone) before downloading.
Certain Android models are explicitly not supported by the Amazon Flex app, including specific models from Cat, Crosscall, Moto, Motorola, Realme, Redmi, Galaxy, LG, Oppo, TCL, Vivo, Xiaomi, BLU, and Samsung. If you own one of these, the app may crash or fail to install, check Amazon’s official compatibility list before proceeding.
How to download the Amazon Flex app on your phone
There are two official methods to download the Amazon Flex app. The first is to search for “Amazon Flex” in the Apple App Store (for iPhones) or Google Play Store (for Android devices). The second is to visit the official Amazon Flex “Download App” page in your mobile browser, which will redirect you to the correct store listing for your device.
When you search, look for the official app listing, it’s published by “Amazon Mobile LLC” and has the Amazon smile logo. Avoid third-party APK sites or lookalike apps, as these are not secure and may compromise your personal data. If you’re having trouble finding it, refine your search with keywords like “Amazon Flex delivery driver” to narrow results.
Install the app and create your account
Tap the “Install” button (or “Get” on iPhone) on the official Amazon Flex listing. The app will download and install automatically, this usually takes under a minute on a good connection. Once the button changes to “Open,” tap it to launch the app for the first time.
You’ll be prompted to sign in with your Amazon account credentials. If you already have an Amazon account (even a shopping account), enter your email and password. If you don’t have one, tap “Create Account” and follow the on-screen prompts to enter your name, email, and a secure password. After signing in, the app will verify your credentials and take you to the delivery partner registration screen. Use accurate information here, Amazon will cross-check it with your legal documents during onboarding.
Set up permissions and location services
After signing in, the Amazon Flex app will request access to your device’s camera, storage, and contacts. Accept these permissions, they’re essential for the job. The camera lets you photograph delivered packages as proof of completion, storage saves delivery route maps, and contacts help you call customers if needed. The app only requests permissions necessary for delivery functions and does not access unrelated personal data.
Location services are critical. When prompted, enable “High Accuracy” GPS mode. On Android, go to Settings → Location → Mode and select “High Accuracy.” On iPhone, go to Settings → Privacy → Location Services and set the Amazon Flex app to “While Using.” High accuracy ensures the app can track your position precisely for assigning nearby blocks, providing turn-by-turn navigation, and updating your delivery status in real time. Note that GPS usage drains battery faster, use a car charger during shifts and close unnecessary background apps.
Complete the Amazon Flex onboarding process
With permissions set, the app will guide you through the final onboarding steps. This includes entering your personal information (full legal name, date of birth, and address), providing your Social Security Number for a background check, and uploading a photo of your driver’s license. You’ll also need to verify your banking details, enter your checking or savings account routing and account numbers for direct deposit of your earnings.
Next, review and agree to the Amazon Flex Independent Provider Agreement and any local terms. Read carefully, this is a legal contract. After you submit everything, Amazon will run a background check (typically takes 2-5 business days). You’ll receive a notification in the app when you’re approved. Once approved, you’ll see the “Available” button on the home screen, meaning you can start accepting delivery blocks and earning money.
If you hit any snags during onboarding, like a document rejection or background check delay, contact Amazon Flex support directly through the app’s Help section. They’re available 24/7 and can resolve most issues within a few days. Once your onboarding is complete, you’re officially an active Amazon Flex driver and can start scheduling delivery blocks in your area.
