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How To Use Tracking Numbers Provided By Indiegogo

how-to-use-tracking-numbers-provided-by-indiegogo

Introduction

Welcome to the world of Indiegogo, where creative projects become a reality with the support of a global community. Whether you’re a backer eagerly awaiting the arrival of your Indiegogo purchase or a campaign creator preparing to ship your product, tracking numbers play a vital role in keeping everyone informed and engaged throughout the shipping process.

In this article, we will explore what tracking numbers are and how you can find them for your Indiegogo shipments. We’ll also provide an overview of the tracking options available for different shipping carriers, including USPS, UPS, FedEx, and DHL. Additionally, we’ll discuss tracking international shipments and some common issues you may encounter along the way.

So, whether you’re a backer excitedly tracking your package or a campaign creator ensuring your shipments reach their destinations, understanding the ins and outs of tracking numbers provided by Indiegogo will empower you with the knowledge to navigate the shipping process with ease.

Let’s dive in and discover how tracking numbers can keep you updated and informed throughout the shipping journey.

 

What Are Tracking Numbers?

Tracking numbers are unique alphanumeric codes assigned to a package or shipment, allowing customers, sellers, and shipping carriers to track the progress and location of the package during transit. These numbers serve as a digital breadcrumb trail, providing real-time updates on the movement of your package from the moment it leaves the warehouse until it reaches your doorstep.

When you make a purchase on Indiegogo, whether you’re backing a campaign or purchasing an item from the Indiegogo Marketplace, the seller or campaign creator will typically provide you with a tracking number once the item is shipped. This tracking number acts as a reference that you can use to monitor the status of your package.

Tracking numbers can vary in format depending on the shipping carrier used. They typically consist of a combination of numbers and letters and are often between 10 and 30 characters in length. The tracking number is linked to a specific package and can be used to access detailed information about its whereabouts.

By utilizing tracking numbers, you have the ability to monitor the progress of your package and stay informed about estimated delivery dates. This helps bring transparency to the shipping process, providing peace of mind for both buyers and sellers.

Now that we have a clearer understanding of what tracking numbers are and their purpose, let’s explore how you can find your tracking number for your Indiegogo shipments.

 

How to Find Your Tracking Number

Once your package is shipped, the seller or campaign creator will provide you with a tracking number. Here are a few ways to find your tracking number for Indiegogo shipments:

  1. Email Notification: Check your email inbox for any shipping or order confirmation emails from the seller or campaign creator. These emails often contain the tracking number and a link to track your package.
  2. Indiegogo Account: If you made the purchase through your Indiegogo account, you can log in and navigate to your account dashboard. Look for the order or purchase history section, where you should find the tracking number associated with your shipment.
  3. BackerKit: For certain campaigns, the fulfillment process may be handled through a platform called BackerKit. If you used BackerKit to complete your purchase, you can log in to your BackerKit account to find the tracking number for your shipment.
  4. Contact the Seller or Campaign Creator: If you have not received a tracking number or are having trouble locating it, reach out to the seller or campaign creator directly. They should be able to provide you with the necessary information to track your package.

Once you have your tracking number, you can proceed to the next step, which is selecting the appropriate tracking option based on the shipping carrier used for your Indiegogo shipment. We’ll explore the tracking options for popular shipping carriers, including USPS, UPS, FedEx, and DHL, in the following sections.

Now that you know how to find your tracking number, let’s move on to discussing the various tracking options available for Indiegogo shipments.

 

Tracking Options for Indiegogo Shipments

Indiegogo works with various shipping carriers to ensure that your packages are delivered safely and efficiently. Let’s explore the tracking options available for Indiegogo shipments with popular shipping carriers:

  • USPS (United States Postal Service): USPS is a widely used shipping carrier that offers tracking services for Indiegogo shipments. You can visit the USPS website and enter your tracking number in the designated tracking field to get real-time updates on the status and location of your package.
  • UPS (United Parcel Service): If your Indiegogo package is being shipped via UPS, you can track it using the UPS website or mobile app. Simply enter your tracking number, and you will have access to detailed tracking information, including estimated delivery dates and progress updates as your package makes its way to you.
  • FedEx: For Indiegogo shipments using FedEx as the shipping carrier, you can use the FedEx website or mobile app to track your package. Enter your tracking number, and you’ll receive real-time updates on the whereabouts of your package, as well as estimated delivery times.
  • DHL: If your Indiegogo package is being shipped internationally, it may be handled by DHL. DHL provides tracking services that allow you to monitor the progress of your shipment. Visit the DHL website and enter your tracking number to access up-to-date tracking information.

Remember, the tracking options available for your Indiegogo shipment will depend on the shipping carrier chosen by the seller or campaign creator. Be sure to use the tracking option provided by the specific shipping carrier to effectively monitor the progress of your package.

In the next sections, we will provide more details on how to track your Indiegogo shipment with each of these popular shipping carriers, as well as how to track international shipments.

 

Tracking with USPS

If you’re shipping your Indiegogo package through USPS (United States Postal Service), tracking your shipment is a straightforward process. Here’s how you can track your package with USPS:

  1. Visit the USPS website: Go to the official United States Postal Service website, which is www.usps.com.
  2. Enter your tracking number: Locate the “Track & Manage” option on the USPS website and enter your tracking number in the designated field.
  3. Get detailed tracking information: Once you’ve entered your tracking number, click on the “Track” button. This will provide you with detailed tracking information about the progress of your Indiegogo package, including the date and time of each scan, estimated delivery dates, and any updates or exceptions that may have occurred during transit.

It’s important to note that USPS tracking might not always provide real-time updates, especially during certain stages of the delivery process. You should allow some time for the tracking information to be updated as the package moves through different USPS facilities.

If you have any further questions or issues regarding your Indiegogo package shipped through USPS, you can contact USPS customer service for assistance. They will be able to provide you with more specific information related to your shipment.

In the next section, we’ll discuss how to track your Indiegogo shipment when using UPS as the shipping carrier.

 

Tracking with UPS

If your Indiegogo package is being shipped via UPS (United Parcel Service), tracking your shipment is a simple process. Here’s how you can track your package with UPS:

  1. Visit the UPS website: Go to the official UPS website, which is www.ups.com.
  2. Enter your tracking number: Look for the “Track” option on the UPS website and enter your tracking number in the provided field.
  3. Access detailed tracking information: Once you’ve entered your tracking number, click on the “Track” button. This will provide you with up-to-date tracking information about your Indiegogo shipment. You can view the progress of your package, including the current location, delivery status, and estimated delivery dates.

UPS offers additional features that allow you to customize your tracking experience. You can sign up for email or text notifications to receive updates about your package’s status. This way, you will be informed of any changes or exceptions regarding your Indiegogo shipment.

If you encounter any difficulties or have specific inquiries regarding your UPS-delivered Indiegogo package, you can reach out to UPS customer service for assistance. Their team will be able to provide you with the necessary support and guidance related to your shipment.

In the following section, we will explore how to track your Indiegogo package when it is being shipped via FedEx.

 

Tracking with FedEx

If your Indiegogo package is being shipped via FedEx, tracking your shipment is a simple and efficient process. Here’s how you can track your package with FedEx:

  1. Visit the FedEx website: Go to the official FedEx website, which is www.fedex.com.
  2. Enter your tracking number: Look for the “Track” option on the FedEx website and enter your tracking number in the designated field.
  3. Access detailed tracking information: Once you’ve entered your tracking number, click on the “Track” button. This will provide you with comprehensive tracking information about your Indiegogo shipment. You can view the package’s current location, estimated delivery dates, and any updates or exceptions that may have occurred during transit.

FedEx offers additional tracking options for enhanced convenience. You can sign up for FedEx Delivery Manager, a free service that allows you to customize delivery preferences, get notified about delivery status, and even reschedule deliveries if needed.

If you have any specific questions or concerns regarding your FedEx-delivered Indiegogo package, you can contact FedEx customer service for assistance. They have a dedicated team that can provide you with personalized support and address any issues related to your shipment.

In the next section, we’ll discuss how to track your Indiegogo shipment when it is being handled by DHL, especially for international shipments.

 

Tracking with DHL

If your Indiegogo package is being shipped internationally, there’s a good chance it will be handled by DHL. Tracking your shipment with DHL is a straightforward process. Here’s how you can track your package:

  1. Visit the DHL website: Go to the official DHL website, which is www.dhl.com.
  2. Enter your tracking number: Look for the tracking option on the DHL website and enter your tracking number in the provided field.
  3. Access detailed tracking information: Once you’ve entered your tracking number, click on the “Track” button. This will provide you with comprehensive tracking information about your Indiegogo shipment. You can view the package’s current location, estimated delivery dates, and any updates or exceptions that may have occurred during transit.

DHL offers various tracking tools to enhance your shipping experience. You can sign up for DHL Express Track to receive SMS or email notifications about your package’s status. By proactively monitoring your shipment, you can stay informed and plan accordingly.

It’s important to note that tracking information for international shipments may be limited in certain countries due to local postal services’ capabilities. However, DHL provides the most accurate and up-to-date information available for your Indiegogo package.

If you encounter any issues or have specific inquiries regarding your DHL-delivered Indiegogo package, you can contact DHL customer service for assistance. Their team will be able to address your concerns and provide you with the necessary support related to your shipment.

In the next section, we will discuss tracking your Indiegogo package when shipping internationally, providing you with helpful tips and information.

 

Tracking Your Indiegogo Shipment Internationally

When it comes to tracking your Indiegogo shipment internationally, there are a few things to keep in mind. The tracking process may vary depending on the shipping carrier and the destination country. Here are some helpful tips for tracking your Indiegogo package internationally:

  • Use the designated tracking option: Ensure that you are using the tracking option provided by the shipping carrier handling your package. Visit their official website and enter your tracking number to access the most accurate and up-to-date information.
  • Check tracking updates frequently: Monitor the progress of your package at regular intervals to stay informed about any updates or changes in the delivery status. Tracking information may take some time to update, especially for international shipments, so be patient.
  • Consider local postal services: In some cases, once your package reaches the destination country, it may be handed over to the local postal service for final delivery. Keep this in mind and check with the local postal service for tracking updates if necessary.
  • Be aware of customs procedures: International shipments are subject to customs procedures, such as inspections and customs clearance. These processes can sometimes cause delays in tracking updates. If you notice a lack of tracking updates during customs procedures, it is advisable to reach out to the shipping carrier or customs authorities for more information.
  • Contact customer support if needed: If you have any concerns or encounter issues with tracking your Indiegogo package internationally, don’t hesitate to contact the shipping carrier’s customer support. They can provide you with updates, offer assistance, and address any questions or concerns you may have.

Remember, international shipments may have different tracking experiences compared to domestic ones, and tracking information may not always be as detailed or readily available. However, by utilizing the provided tracking options and following these tips, you can stay informed and have a better understanding of the status of your Indiegogo package during its international journey.

In the next section, we’ll discuss some common issues that you may encounter with tracking numbers and how to overcome them.

 

Common Issues with Tracking Numbers

While tracking numbers are valuable tools for monitoring the progress of your Indiegogo shipment, there are some common issues that you may encounter along the way. Here are a few typical problems with tracking numbers and tips on how to overcome them:

  • Delayed Tracking Updates: Sometimes, there may be a delay in tracking updates, especially during peak shipping periods or when packages are in transit between different facilities. If you notice a lack of updates, be patient and allow some time for the tracking information to be refreshed.
  • Inaccurate or Unavailable Tracking Information: Occasionally, tracking information may appear to be inaccurate or unavailable. This could happen if the shipping carrier has not scanned the package or if the tracking number has not been activated. If the issue persists, reach out to the seller or campaign creator for assistance or contact the shipping carrier directly for clarification.
  • Lost or Stolen Packages: Although rare, there is a possibility of packages being lost or stolen during the shipping process. If you suspect that your package is lost or stolen, contact the shipping carrier immediately and provide them with your tracking number and any relevant details. They will initiate an investigation and take appropriate actions to resolve the situation.
  • Tracking Number Errors: It’s crucial to double-check and ensure that you have entered the correct tracking number when attempting to track your Indiegogo shipment. Small errors in entering the tracking number can lead to inaccurate tracking information or no results. Always refer to the tracking number provided by the seller or campaign creator and verify its accuracy.

If you encounter any issues with your tracking number or have other concerns, it’s advisable to contact the seller or campaign creator first. They can provide insight and assist you in resolving any tracking-related problems. Additionally, you can reach out to the shipping carrier’s customer support for further assistance.

By being aware of these common tracking number issues and following the suggested steps, you can navigate through any challenges and ensure a smoother tracking experience for your Indiegogo shipment.

Now that we’ve explored the common issues with tracking numbers, let’s wrap up this article and recap what we’ve discovered so far.

 

Conclusion

Tracking numbers are essential tools for both backers and campaign creators on Indiegogo. They allow for transparency and peace of mind throughout the shipping process, ensuring that packages are successfully delivered to their intended destinations. By understanding how to find your tracking numbers and utilizing the tracking options provided by popular shipping carriers like USPS, UPS, FedEx, and DHL, you can easily monitor the progress of your Indiegogo shipments.

Remember to check your email notifications, Indiegogo account, or BackerKit for tracking numbers. If you have trouble finding your tracking number, reach out to the seller or campaign creator for assistance. Once you have the tracking number in hand, visit the respective shipping carrier’s website and enter the number to access detailed tracking information.

While tracking your Indiegogo shipment internationally, be aware of potential delays in tracking updates, customs procedures, and the involvement of local postal services. If you encounter any issues with tracking numbers, such as delayed updates or inaccuracies, contact the shipping carrier’s customer support or the seller for guidance and resolution.

By staying proactive and informed throughout the shipping process, you can stay updated on the status and whereabouts of your Indiegogo package, ensuring a smooth and satisfying experience as a backer or campaign creator.

We hope that this guide has provided you with valuable insights into the world of tracking numbers for Indiegogo shipments. Happy tracking!

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