Commercial Robotics

Retailer Aeon using Enon as Store Clerks

Posted 3 Dec 2005 at 14:11 UTC by The Swirling Brain Share This

AEON is touted as the biggest retailer in Asia by sales and they've gotten so busy that they are starting to employ Fujitsu's Enon robot as store associates. During its first trial period through December 25th, Enon will greet customers, inform customers about special discounts and products, and guide customers to bathrooms and smoking areas. The robot greets customers with words like "Irasshaimase" (May I help you?) and has touch-panel screen installed on its body for information. Also curiously included on Enon's front panel is a big red stop button. Aeon, the supermarket chain, says it wants to see if Enon can help improve customer services and if so, Enon may find permanent employment at Aeon stores.

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