You cannot uninstall preloaded apps on a Hisense Smart TV. Only apps you have installed yourself can be removed, which means the factory-installed apps that came with the television are permanently locked to the system.
Can you actually uninstall preloaded apps on a Hisense Smart TV?
The direct answer is no. Factory-installed apps cannot be deleted from a Hisense Smart TV. The system treats these as core components, so the uninstall option is simply not available for them. Any app you downloaded from the app store or side-loaded, however, can be removed normally. If you own a different brand, the process to delete apps on TCL smart TV is more flexible for user-installed software, and you can similarly delete apps on Philips smart TV to free up space on other platforms. This distinction is important because many users search for how to uninstall preloaded apps on a Hisense Smart TV expecting a straightforward deletion, only to find the option missing. Setting this expectation upfront saves time and frustration.
How to tell which apps you can remove
On the Hisense interface, the difference between a removable app and a locked system app is visible. When you highlight an app on the Apps screen using the D-pad on your remote control, a system app will not show an "Uninstall" option in its menu. A user-installed app, by contrast, will display an "Uninstall" button when you long-press the OK button. If you see that option, the app is yours to delete. If not, it is a preloaded app that cannot be removed.
Step-by-step: How to uninstall apps you've added to your Hisense TV
For apps you have installed yourself, the process for removing apps from a smart TV follows a clear sequence. Use the D-pad on your remote control to navigate to the app you want to remove on the Apps screen. Long press the OK button, then select "View details" from the menu that appears. Choose "Uninstall" from the next screen. A dialog message will display asking "Do you want to uninstall this app?" Confirm by selecting "OK." The app will be removed from the TV.
- Long press the OK button and select "View details."
- Select "Uninstall."
- Confirm by selecting "OK."
What to do with preloaded apps you don't want
Since you cannot delete factory-installed apps, the best workarounds involve hiding them from view and reducing their interference. You can move unwanted preloaded apps to the end of the app list to reduce clutter on the home screen. On many Hisense models, you can also disable notifications from these apps, which prevents them from sending alerts or appearing in the notification bar. Some models allow you to hide apps from the home screen entirely by adjusting the launcher settings, though this option varies by firmware version. These steps do not free up storage space, but they make the interface cleaner and more personalized without requiring you to perform any steps that the system does not support.
For the wider topic, see removing apps from a smart TV.
