How To Send A Message On Indiegogo



Welcome to a step-by-step guide on how to send a message on Indiegogo. Indiegogo is a popular crowdfunding platform that allows individuals and businesses to raise funds for creative projects, innovative products, and charitable causes. With millions of users worldwide, it provides a great opportunity to connect with campaign creators and supporters.

Whether you have a question about a campaign, want to provide feedback, or simply reach out to someone involved in a project, sending a message on Indiegogo is a straightforward process. In this article, we will walk you through the steps involved in sending a message on Indiegogo, so you can effectively communicate with campaign creators and fellow backers.

Before we dive into the details, it’s important to note that you’ll need an Indiegogo account to send messages on the platform. If you haven’t created an account yet, don’t worry – we’ll cover that in the first step. Once you have an account, you’ll be able to explore campaigns, connect with creators, and engage in conversations about the projects you’re passionate about.

Now, let’s get started with the step-by-step process of sending a message on Indiegogo!


Step 1: Creating an Account on Indiegogo

The first step in sending a message on Indiegogo is to create an account on the platform. Creating an account is quick and easy, and it allows you to access all the features and functionalities of Indiegogo.

To create an account, follow these simple steps:

  1. Open your preferred web browser and go to the Indiegogo website at
  2. Click on the “Sign Up” button located at the top right corner of the homepage.
  3. You will be presented with two options: signing up with your email or signing up with your Facebook or Google account. Choose the option that suits you best.
  4. If you choose to sign up with your email, enter your email address and create a password. Make sure to choose a strong and secure password to protect your account.
  5. Click on the “Sign Up” button to complete the registration process.

Once you have successfully created your account, you can proceed to the next step in sending a message on Indiegogo.

It’s important to note that having an Indiegogo account not only allows you to send messages but also enables you to back campaigns, track your contributions, and stay updated on the latest projects and campaigns. It’s a great way to get involved in the crowdfunding community and support the causes and ideas that resonate with you.

Now that you’re all set with your Indiegogo account, let’s move on to the next step: navigating to the campaign page.


Step 2: Navigating to the Campaign Page

Once you have created an account on Indiegogo, the next step is to navigate to the campaign page of the project you wish to send a message to. Indiegogo hosts thousands of campaigns, so it’s important to find the specific campaign you’re interested in before sending a message.

Here’s how you can navigate to the campaign page:

  1. Log in to your Indiegogo account using your credentials.
  2. On the Indiegogo homepage, you will find a search bar at the top. Enter the name of the campaign, keywords related to the campaign, or the name of the campaign creator.
  3. As you type, Indiegogo’s search feature will suggest relevant campaigns. Click on the campaign you’re interested in to access its campaign page.
  4. Alternatively, you can browse through the various categories and curated collections on the Indiegogo homepage to discover campaigns that align with your interests. Click on a campaign that catches your attention to access its campaign page.

Once you’re on the campaign page, you’ll be able to explore more details about the project, including its description, funding goals, perks available for backers, and the updates posted by the campaign creator. This information will help you formulate your message and address the specific aspects of the campaign you’re interested in.

Now that you’ve reached the campaign page, it’s time to find the “Contact” or “Messages” section, which will allow you to send a message to the campaign creator or team.


Step 3: Finding the “Contact” or “Messages” Section

Once you’ve reached the campaign page on Indiegogo, the next step is to locate the “Contact” or “Messages” section. This is where you can initiate a conversation with the campaign creator or the campaign team.

Follow these steps to find the “Contact” or “Messages” section:

  1. Scroll down the campaign page until you find the campaign description and details.
  2. Look for a button or a tab labeled “Contact” or “Messages”. Sometimes, this section may be located on the right-hand side of the page.
  3. Click or tap on the “Contact” or “Messages” button to access the communication options.

Upon accessing the “Contact” or “Messages” section, you may encounter different communication options. The campaign creator may have provided specific instructions on how they prefer to communicate. Common options include:

  • A contact form: Fill out the required fields, such as your name, email address, and message, and click on the “Send” button to submit your message.
  • Direct email address: The campaign creator may provide their email address, allowing you to send them an email directly from your own email client.
  • Messaging platform: In some cases, campaigns may integrate messaging platforms like Indiegogo’s own messaging feature or external platforms like Slack. Follow the provided instructions to initiate a conversation on the designated platform.

Keep in mind that campaign creators may have specific guidelines or restrictions when it comes to receiving messages. They may prioritize certain topics, provide response timeframes, or have limitations on the types of messages they accept. It’s essential to review any instructions or guidelines provided by the campaign creator to ensure your message meets their criteria.

Now that you’ve found the “Contact” or “Messages” section and are ready to compose and send your message, let’s move on to the next step.


Step 4: Composing and Sending a Message

Now that you have accessed the “Contact” or “Messages” section on the campaign page, it’s time to compose and send your message to the campaign creator or team. Crafting a well-written and concise message will help you effectively communicate your thoughts, inquiries, or feedback.

Here are some tips for composing and sending your message:

  1. Start with a greeting: Begin your message with a polite salutation, such as “Hello” or “Hi [Campaign Creator’s Name]”.
  2. Be specific and clear: Clearly state the purpose of your message. Whether you have a question about the campaign, need additional information, or want to provide feedback, make sure to convey your intentions clearly.
  3. Provide context: Mention any relevant details about yourself, such as being a backer of the campaign or having a particular interest in the project. This will help the campaign creator understand your perspective and tailor their response accordingly.
  4. Keep it concise: Try to keep your message brief and to the point. Campaign creators often receive numerous messages, so brevity can increase the chances of your message being read and responded to in a timely manner.
  5. Be polite and respectful: Maintain a polite and respectful tone throughout your message. Remember that campaign creators invest their time, effort, and passion into their projects, so approaching them with respect and appreciation will go a long way.
  6. Proofread before sending: Take a moment to proofread your message for any typos, grammatical errors, or unclear sentences. A well-written and error-free message demonstrates your attention to detail and professionalism.
  7. Click or tap “Send”: Once you are satisfied with your message, click or tap the “Send” button to deliver your message to the campaign creator or team.

After sending your message, you may receive a confirmation of successful delivery or a notification indicating that your message has been received. Keep an eye on your Indiegogo inbox or email for any responses from the campaign creator.

Now that you have sent your message, let’s move on to the final step: managing your messages and staying organized.


Step 5: Managing Your Messages

Once you have sent a message to a campaign creator or team on Indiegogo, it’s important to effectively manage your messages to stay organized and keep track of your communications. Indiegogo provides tools and options to help you manage and view your messages conveniently.

Here are some tips for managing your messages:

  1. Access your inbox: To view your messages, log in to your Indiegogo account and locate the messaging icon or link. This will take you to your inbox, where you can see all your incoming and outgoing messages.
  2. Filter and search: If you have a lot of messages, consider utilizing the filtering and search options available in your inbox. You can filter messages based on campaigns or search for specific keywords to find relevant conversations.
  3. Organize your messages: Consider creating folders or labels within your inbox to categorize your messages. This can help you easily locate and manage conversations related to specific campaigns or topics.
  4. Archive or delete messages: If you no longer need certain messages, consider archiving or deleting them to keep your inbox clutter-free. This will make it easier to focus on active conversations and important updates.
  5. Follow up and respond promptly: If you receive a response from a campaign creator, make sure to check your inbox regularly and reply in a timely manner. Prompt responses show your engagement and professionalism, and maintain effective communication.
  6. Keep information confidential: When communicating through messages, ensure that any sensitive or confidential information is not shared. Use secure channels or private messaging options, if available, to protect personal and financial details.
  7. Stay respectful and professional: Maintain a respectful and professional tone in your messages, even if you encounter challenges or disagreements. Constructive and polite communication fosters positive relationships and promotes meaningful conversations.

By effectively managing your messages, you can stay organized, maintain clear communication, and have a seamless experience on Indiegogo.

Congratulations! You have now learned how to send a message on Indiegogo. By following these step-by-step instructions, you can connect with campaign creators, seek information, or share your support for projects that inspire you. Start exploring the exciting world of crowdfunding and make a positive impact on the projects you love!



Sending a message on Indiegogo is a simple and effective way to communicate with campaign creators and fellow backers. By following the step-by-step process outlined in this guide, you can navigate the Indiegogo platform, locate campaign pages, find the “Contact” or “Messages” section, compose and send your messages, and manage your communications.

Creating an account on Indiegogo is the first essential step, allowing you to access all the features and functionalities of the platform. With an account, you can explore campaigns, support projects, and engage in conversations with campaign creators.

Once you are logged in, navigating to the campaign page of interest is crucial to ensure that you are sending your message to the right campaign and campaign creator. Utilize the search bar or browse through categories and curated collections to find the desired campaign page.

Finding the “Contact” or “Messages” section is the next step, as it enables you to initiate a conversation with the campaign creator or team. Whether it’s a contact form, direct email address, or messaging platform, make sure to follow any provided instructions or guidelines to ensure smooth communication.

When composing your message, be clear, concise, and respectful. State the purpose of your message, provide relevant context, and proofread before sending. Your well-written and professional message will increase the likelihood of receiving a prompt and meaningful response.

Finally, effectively managing your messages is crucial for staying organized and keeping track of your communications. Utilize the inbox features such as filters, search options, folders, and archiving to enhance your messaging experience and maintain a clutter-free inbox.

Now that you have learned how to send a message on Indiegogo, you are ready to engage with campaign creators, ask questions, offer feedback, and contribute to the projects that resonate with you. Start connecting with the Indiegogo community and make a positive impact on the world of crowdfunding.

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