You can buy 1 Voucher directly inside FNB’s own banking channels using money from your linked bank account, no need to visit an external retailer. The three ways to buy a 1 voucher with FNB eWallet are the FNB App, cellphone banking via USSD, and WhatsApp, and each takes under a minute once your account is funded.
How to buy 1 voucher using FNB e-wallet: the direct method
1Voucher is a prepaid code you can use to pay for online purchases, airtime, or data at any merchant that accepts it. FNB lets you buy this voucher straight from your eWallet menu, which means the transaction happens inside FNB’s own systems, you don’t have to leave the app or dial a third-party number. The purchase is deducted from your eWallet balance, and the voucher code is delivered to you instantly, ready for redemption.
Ensure your FNB account is funded
Before you start, confirm that the bank account linked to your eWallet has enough money to cover the voucher amount plus any applicable service fee. The purchase draws from your eWallet balance, not directly from your linked bank account. Daily limits apply depending on the channel you use: the FNB App allows up to R15,000 per day, cellphone banking caps out at R1,500 per day, and WhatsApp permits R3,000 per day. Also note that your eWallet balance itself can never exceed R14,000, so if you’re buying a large voucher, check your current balance first. Anti-fraud systems may temporarily lower these limits if a transaction looks unusual.
Buy a 1Voucher via the FNB app
The FNB App is the most convenient route because it shows your account balance and voucher options on the same screen. Follow these steps:
- Log in to the FNB App with your username and password or biometrics.
- Tap “Buy” from the main menu.
- Select “Vouchers”, then “eVouchers”.
- Choose “1Voucher” from the list of available voucher types.
- Select the amount you want to purchase.
- Confirm the transaction from your eWallet balance.
You’ll receive the 1Voucher code immediately on your screen and via SMS. Keep it safe, you’ll need it at checkout.
Buy a 1Voucher via cellphone banking (USSD)
If you don’t have data or the app, USSD works on any phone.
- Dial *120*321# from your registered cellphone number.
- Select “Buy” from the main menu.
- Choose “Vouchers”, then “eVouchers”.
- Select “1Voucher”.
- Enter the amount you want to buy.
- Follow the prompts to complete the transaction from your eWallet balance.
Your 1Voucher code will be sent to you via SMS. Double-check the number you’re dialing, FNB is not liable for vouchers sent to an incorrect cellphone number.
Buy a 1Voucher via WhatsApp
FNB’s WhatsApp channel is handy if you’re already chatting on the app and want a quick purchase without switching screens. Here’s how:
- Save FNB’s WhatsApp number: 087 392 5538.
- Open WhatsApp and send “Hi” to that number.
- Select “Buy” from the menu that appears.
- Choose “eVouchers”.
- Follow the prompts to select 1Voucher, enter the amount, and confirm payment from your eWallet balance.
The voucher code arrives in your WhatsApp chat. Treat it like cash, anyone with the code can redeem it.
Redeem your 1Voucher code
Once you have your 1Voucher code, go to the merchant’s website or app where you want to spend it. Add the items or services to your cart, proceed to checkout, and look for a field labelled “voucher code”, “promo code”, or “redeem”. Enter the code exactly as it appears, including any dashes, and click “Apply” or “Redeem”. The voucher’s value will be deducted from your total, and you can complete the remaining payment if there’s a balance due. Store the code in a secure note or password manager until you use it, because FNB does not replace lost or stolen vouchers.
