To cancel a Kahoot subscription, you need to know exactly where you bought it, because the cancellation path differs completely between the website and mobile app stores. If you purchased directly through Kahoot’s website, you can cancel in your account settings in under a minute; if you bought through Apple, Google, or Amazon, you must cancel through that store’s billing portal, not Kahoot. This same store-based rule applies when you need to cancel Roku subscription charges billed through a third party like Amazon, and you can use a similar process to cancel at&t wifi if you originally signed up through a partner marketplace.
Before you cancel a Kahoot subscription: Web vs. mobile
The critical distinction between subscriptions bought on the Kahoot website and those bought through Apple, Google, or Amazon app stores determines which cancellation method you will use. A web subscription is tied to your Kahoot account and can be managed from the billing page inside your profile. A mobile subscription, however, is owned by the app store, not by Kahoot, so Kahoot cannot see it, modify it, or cancel it for you. If you are unsure which type you have, check your original receipt: if it lists Kahoot.com, it’s a web subscription; if it lists Apple, Google, or Amazon, it’s a mobile subscription. Directing mobile users to the correct platform is the single most important step to avoid paying for a service you no longer want.
How to cancel a Kahoot web subscription
For subscriptions purchased on the Kahoot website, the process is quick and entirely self-service. Here is the concise, 4-step process:
- Log in to your Kahoot account using your email and password.
- Click the avatar icon in the top right corner to open your account settings.
- Select “Billing” from the menu, then click “Manage Subscription” in the relevant subscription section (for example, Kahoot!+ AccessPass).
- On the management page, click the cancel option and confirm your choice when prompted.
After you confirm, Kahoot will process the cancellation immediately, and you will see your subscription status change to reflect that it will not renew.
How to cancel a Kahoot mobile app subscription
If you subscribed through the Kahoot mobile app, the cancellation must be done through the store that processed your payment. To cancel a mobile app subscription, sign in to the respective Apple, Google, or Amazon portal and locate the “Subscriptions” section in your account settings. From there, find Kahoot in your active subscriptions list and tap “Cancel.” All billing matters for mobile app subscriptions are handled by Apple, Google, or Amazon and are subject to their payment policies, so Kahoot support cannot assist with these cancellations. If you do not see a cancel button inside the Kahoot app itself, that is normal, the app never offers cancellation because the store controls it.
What happens after you cancel
Once you cancel, your subscription does not end immediately. The effective date of cancellation is the first day after the last day of your current billing cycle, which means you keep full access to all paid features until that paid period expires. After that date, your account will be downgraded to a free Kahoot! service plan, and you will lose access to premium features like advanced question types, image libraries, and reporting tools. You will not be charged again, and you can continue using Kahoot for free indefinitely. If you change your mind before the billing cycle ends, you can re-subscribe without losing any remaining paid time, but you cannot undo the cancellation retroactively.
Kahoot refund policy: Will you get your money back?
In most cases, no. Dues already paid for a Kahoot subscription are generally not returned upon cancellation, so you will not receive a prorated refund for unused days. However, there is one exception: consumers may have a right to withdraw from “Feature Subscriptions” and receive a refund within 14 days of purchase, provided you have not already used the premium features. This right is based on consumer protection laws and applies only to feature-based plans. Content Subscriptions, such as Kahoot! AccessPass or content from the Kahoot! marketplace, typically do not offer a right to withdrawal or refund because you gain immediate access to premium content at the moment of purchase. If you believe you qualify for the 14-day withdrawal, contact Kahoot support promptly with your purchase details.
Frequently asked questions about canceling Kahoot
Does deleting my account cancel my subscription?
No. Deleting your Kahoot account does not automatically cancel your active subscription or guarantee a refund. The subscription is tied to your payment method, not your account profile, so if you delete your account while an active subscription exists, you will still be charged at the next renewal. You must cancel the subscription through the correct channel (web or app store) before deleting your account to stop future payments.
What if I don’t see the cancel option?
If you cannot find a cancel button on Kahoot’s billing page, check if it’s a mobile subscription. Log in to the Apple App Store, Google Play Store, or Amazon Appstore and look under “Subscriptions” there. If the subscription does not appear in any store portal and you are certain you bought it on the web, try logging out and back in, or clear your browser cache. In rare cases, the subscription may be tied to a different Kahoot account (for example, a school or work account), so verify you are logged into the correct profile.
