To view and manage your Xiaomi security camera's live feed on a Windows PC, the correct method is to use the official xiaomi camera viewer PC app, not the Mi Home mobile app. The Mi Home/Xiaomi Home mobile application has no native PC version and is not directly supported on Windows or macOS computers, so the dedicated Xiaomi Camera Viewer for Windows is the only official route.
How to use the xiaomi camera viewer PC app
The Xiaomi Camera Viewer is an official Windows application developed by IMILab, a Xiaomi subsidiary, specifically for accessing Xiaomi IP security cameras. This app is compatible with all Xiaomi 360° Home Security Cameras and provides a direct, native way to view live feeds and manage camera settings on your PC. Unlike the mobile-only Mi Home app, this viewer is built for Windows and eliminates the need for emulators or workarounds.
Download and install the official app
To get started, you need to download the official Xiaomi Camera Viewer installer from the mi.com app page. Follow these steps:
- Go to the official mi.com website and locate the Xiaomi Camera Viewer app page.
- Download the .exe file for the Xiaomi Camera Viewer app.
- Once downloaded, double-click the .exe file to begin the installation process.
- Follow the on-screen prompts to complete the installation on your Windows PC.
- After installation, launch the Xiaomi Camera Viewer from your Start menu or desktop shortcut.
Sign in and view your cameras
After launching the app, you'll need to sign in with your Xiaomi Mi Home account using your email address, phone number, or Xiaomi account ID. Once you're logged in, any cameras that have been activated and linked to your Mi Home account should automatically appear on the main screen. The app will display your camera list, and you can click on any camera to view its live feed directly on your PC.
Fix cameras not appearing
If your cameras don't show up after signing in, try these troubleshooting steps in order:
- Close the Xiaomi Camera Viewer app completely and reopen it. This simple action often resolves temporary connection issues.
- Verify that the numeric user ID displayed in the PC viewer matches the one shown in your Mi Home mobile app. A mismatch will prevent cameras from loading.
- Check for a server region mismatch. The region selected in the PC app must match the region set in your Mi Home mobile app. If they differ, change the region in the PC viewer to align with your phone's setting.
- Enable "Camera password login" within the Xiaomi Home mobile app for the specific camera you're trying to view. This setting can resolve connection problems between the camera and the PC viewer.
- If prompted by Windows Firewall, allow the Xiaomi Camera Viewer app through for both public and private networks to ensure uninterrupted communication.
Alternative connection methods
For advanced users, RTSP streaming is an alternative connection method for some Xiaomi IP cameras. This allows you to connect your camera to third-party software or network video recorders without using vendor apps, but it may require enabling RTSP in the camera's settings first. Note that this is not the official method and may not be supported on all models.
If your goal is file transfer from a Xiaomi phone, dash cam, or action camera, connect the device to your PC using a USB data cable. When connected, select "File transfer (MTP)" or "Transfer photos (PTP)" from the USB options on the device to access your files on the PC. For Xiaomi smartphones specifically, Mi PC Suite is a Xiaomi-developed software that facilitates file transfer, backup, and device management, though it is separate from the camera viewer app.
